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Apple iPhone
Phone
Tap Phone to make calls, view and add contacts, and check voicemail.
Making a call on iPhone is as simple as tapping a name or number in your contacts list or tapping a contact in your favorites list. Or tap the name of a recent caller to return the call. If you've set up iTunes to sync contacts automatically, your contacts are synced with the address book on your computer each time you connect iPhone.
Visual voicemail displays a list of your voicemail messages so you can listen to them in whatever order you chose. Or tap to get more information, such as the time and duration of the call. (Visual voicemail may not be available in all regions.)
Calling and Answering
The cell signal indicator at the top of the screen shows whether you're in range of the cell network and can make and receive calls. The more bars, the stronger the signal.
WARNING: For important information about driving safely, see the Important Product Information Guide at www.apple.com/support/manuals/iphone.
Making a Call
Making a call is easy—simply tap an entry in your list of contacts, favorites, or recent calls on iPhone. Or you can make a call the "old-fashioned" way, by entering a number on the keypad.
- Call someone in your contacts list
Tap Contacts and choose a contact, then tap the phone number you want to call.
- Call someone in your favorites list
Tap Favorites and choose a contact.
You can double-click the Home button to quickly go to Favorites. See "Home Button" on "Settings chapter".
For information about adding people to your favorites list, see "Phone chapter".
- Call someone you've recently called or who has recently called you
Tap Recents and choose a person or number. Calls you've missed are shown in red. Tap Missed to see only missed calls.
- Dial a call
Tap Keypad and enter the number, then tap Call. Backspace button if you make a mistake.
You can also tap Keypad and then tap Call, to bring up the number of the last number you dialed
While You're On a Call
When you're on a call, the screen shows call options.
| To |
Do this |
| Mute the microphone |
Tap Mute. The caller can't hear you, but you can still hear the caller. Tap Mute again for the caller to hear you. |
| Use the keypad to enter information |
Tap Keypad. You can use the keypad to enter information requested by automated voice systems, such as when calling airlines reservations. Tap Hide Keypad to see call options again. |
| Use the speakerphone or a Bluetooth device, so you can talk and listen hands-free |
Tap Speaker anytime you're on a call. If iPhone is paired with an active Bluetooth headset or car kit, the button is labeled Audio Source and lets you select the Bluetooth device, iPhone, or Speaker Phone. |
| Make a conference call |
Tap Add Call. For information about conference calling, see "Phone chapter". |
| Put a call on hold |
Tap Hold. The caller can't hear you and you can't hear the caller. Tap Hold again to talk again |
| Use iPhone applications while you're on a call |
While on a call, press the Home button to go to the Home screen and use other applications. Or tap Contacts to browse contacts. So for example, you can check your calendar or takes notes while on a call. If you're connected to Wi-Fi , you can also browse the web and use other Internet applications such as Maps—to find the location of a restaurant, perhaps. To return to the call screen from another application, tap the green bar at the top of the screen. |
| End a call |
Tap End Call. If you're listening through the included stereo headset, you can also click the mic button to end a call. |
Answering a Call
When someone calls you, iPhone rings and displays the caller's information, if available.
Answer a call
When you receive a call, do one of the following:
- Tap Answer. Or, if iPhone is locked, drag the slider.
- If you're listening through the stereo headset, you can click the mic button to answer
Silencing or Declining a Call
When a call comes in, you may not want to answer it, or you may need to stop iPhone from ringing or vibrating. You can silence or decline an incoming call. When you silence a call, you still have a chance to answer it, until the call goes to voicemail. When you decline a call, the call is silenced and sent directly to voicemail.
- Silence a call
Press the Sleep/Wake button once, or either of the volume buttons.
- Decline a call
Do one of the following:
- Press the Sleep/Wake button twice quickly.
- Press and hold the mic button on the headset for about two seconds, then let go. When you let go, two low beeps confirm that the call was declined.
- Tap Decline. Decline appears only when you're using iPhone.
Checking Recent and Missed Calls
iPhone keeps a list of the most recent calls you made or received.
- See a list of recently made, received, and missed calls
- Tap Recents.
Missed calls appear in red. To list only your missed calls, tap Missed.
Tap the More Information button next to an entry see more information about call, such as whether the call was incoming or outgoing. If the call was to or from someone in your contacts, all of the contact information is shown and the phone number used for the call appears in blue. A star indicates that the number is also in your favorites list.
Making or Answering a Second Call During a Call
You can make or receive another call while you're already on the phone. If you receive a second call, iPhone beeps and shows the caller's information and a list of options.
- Put a caller on hold and make a second call
Tap Add Call and make a second call.
- Respond to an incoming call
m
Do one of the following:
- To ignore the call and send it to voicemail, tap Ignore.
- To hold the first call and answer the new call, tap Hold Call + Answer.
- To end the first call and answer the new one, tap End Call + Answer.
| To |
Do this |
| Switch back to the first call and put the second call on hold |
Tap the first call at the top of the screen, or tap Swap. |
| Merge the two calls, so all three of you can talk |
Tap Merge Calls. |
Conference Calling
Conference calling lets you talk to more than one person at a time. You can merge up to five calls for a phone conference.
Start a conference call
- Make a call.
- Tap Add Call and make another call. The first call is put on hold. If you want, you can talk on the second line privately before merging the calls.
- Tap Merge Calls. The calls are merged onto one line and everyone can hear each other.
- Repeat steps two and three to add more calls to the conference.
| To |
Do this |
| Drop one call from a conference |
Tap Conference and tap the Call Options button next to a call. Then End Call. |
| Talk privately with a call in a conference |
Tap Conference and tap Private next to a call. Tap Merge Calls to return the call to the conference. |
| Add an incoming call to a conference |
Tap Hold Call + Answer, then tap Merge Calls. |
iPhone always has two lines available, one of which can be a conference call.
Emergency Dialing
- Call for help in an emergency,br>
Tap Keypad and dial the number, then tap Call. Or if iPhone is locked with a passcode (see "Settings chapter"), tap Emergency Call, then dial the number.
Note: You should not rely on wireless devices for essential communications, such as medical emergencies. Use of any cellular phone to call emergency services may not work in all locations. Emergency numbers and services vary by region, and sometimes an emergency call cannot be placed due to network availability or environmental interference. Some cellular networks may not accept an emergency call from iPhone if it does not have a SIM, the SIM is PIN-locked, or if you have not activated your iPhone.
Visual Voicemail
When you decline or don't answer a call, the caller hears a recorded greeting and can leave a voicemail message. On iPhone, visual voicemail lets you see a list of your messages and choose which ones to listen to or delete, without having to listen to prior messages or voice instructions.
Note: Visual voicemail may not be available in all regions.
The Phone icon on the Home screen shows the total number of missed calls and unheard voicemail messages you have.
When you tap Phone, the Voicemail button shows the number of unheard voicemail messages and the Recents button shows the number of missed calls.
Setting Up Voicemail
Checking Voicemail
On iPhones with visual voicemail, the Voicemail screen shows your voicemail messages. Unheard messages have a blue dot
next to them.
- Listen to a new voicemail message
If you receive visual voicemail, tap Voicemail, then tap the new message. The message downloads to iPhone and plays. Tap Pause button to pause the message, tap Play to resume payback.
You can skip to any point in a message by dragging the playhead on the scrubber bar.
This is useful if you want to review part of a message—to hear a phone number again,
for example.
Once you listen to a message, it is saved for a limited number of days (depending on
your carrier), then deleted automatically.
| To |
Do this |
| Listen to a message again |
Tap the message and tap play. |
| Listen to a deleted message |
Tap Deleted Messages (at the end of your voicemail messages), then tap the message you want to hear. |
| Listen over the speakerphone |
Tap Speaker. |
| Select audio when a Bluetooth headset or car kit is connected |
Tap Audio and choose the Bluetooth device, iPhone, or Speaker Phone. |
- If visual voicemail is not available, tap Voicemail and follow the voice prompts to retrieve your voicemail messages.
- Check voicemail from another phone
Dial the remote access voicemail number provided by your carrier.
To set up a password for voicemail, see "Change the voicemail password" on "Settings chapter".
Returning a Call
It's simple to return a call from visual voicemail.
- Tap a message, then tap Call Back.
Deleting Messages
Deleted visual voicemail messages are saved on iPhone for a time, then they are
automatically and permanently erased. Before messages are erased permanently,
you can still view and listen to them, and even undelete them.
If the caller is already in your contacts, that information is a tap away. If the message is from someone not in your contacts, you can easily add the number if it's not blocked. You can also add a caller to your favorites list from visual voicemail.
| To |
Do this |
| See a caller's contact information |
Tap the More Information button next to a message. number or email address contact caller. Text Message to text the caller |
| Add a caller's number to your contacts list |
Tap the More Information button next to a message. Then tap Create New Contact, or "Add Existing Contact" and choose contact. |
| Add a caller to your favorites list |
Tap the More Information button next to a message, then tap "Add Favorites." |
Setting an Alert Sound for Voicemail
You can set an alert to sound whenever you receive a new voicemail. The alert sounds only once for each new voicemail.
Recording Your Voicemail Greeting
The voicemail greeting, or outgoing message, is what a caller hears when you decline or don't answer a call, and the call is sent to voicemail. A default greeting may be provided by your carrier. You can record a custom greeting to use instead.
Record a voicemail greeting
Adding Contact Information to iPhone
With iPhone Contacts, it's easy to have all your contact information with you. You can sync the contact information from your computer to iPhone, and you can enter new contacts and make changes directly on iPhone.
Syncing Contact Information from Your Computer
If you've set up iTunes to sync contacts automatically, iTunes keeps your contacts up-to-date—whether you make changes on your computer or on iPhone. iTunes supports syncing with the following applications on your computer.
- On a Mac: Mac OS X Address Book, Microsoft Entourage, and Yahoo! Address Book
- On a PC: Yahoo! Address Book, Windows Address Book (Outlook Express), or Microsoft Outlook 2003 or 2007
For information about syncing iPhone with your address books and other information on your computer, see "Syncing iPhone with Your Computer" on page 7.
Adding and Editing Contacts Directly on iPhone
Your contacts are always quickly available on iPhone, whenever you need them. iPhone lets you view and add contact information directly from Phone, Mail, and Text applications. If someone calls, emails, or sends you a text message, you can add them to your contacts, right where you are. If you're entering a new contact from scratch, however, you do that in Phone.
Add a contact to iPhone
- Choose Contacts and tap the Add icon, then enter contact information.
Delete a contact
- Tap Contacts and choose a contact.
- Tap Edit. Scroll to the bottom of the contact information and tap Delete Contact.
Add a contact from a number entered using the keypad
- Tap Keypad and enter a number, then tap the Add Contact button.
- Tap Create New Contact and enter the caller's information, or tap "Add to Existing Contact" and choose a contact.
Edit a contact's phone number, address, and other information
- Tap Contacts and choose a contact, then tap Edit.
- To add an item -- such as a web address or mobile phone number, tap the Add button next to item.
- To delete an item, tap the Delete button next to it.
Enter a pause in a number
- Tap the Symbol button, then tap Pause.
Pauses are sometimes required by phone systems—before an extension or password,
for example. Each pause lasts 2 seconds. You may need to enter more than one.
Add a recent caller's information to your contacts
- Tap Recents and tap the More Information button next to number. Then tap Create New Contact enter caller's information, or "Add Existing Contact" and choose a contact.
Assign a photo to a contact or change a contact's photo
- Tap Contacts and choose a contact.
- Tap Edit and tap Add Photo, or tap the existing photo.
- Tap Take Photo to use the camera to take a picture. Or tap Choose Existing Photo and choose a photo.
- Move and scale the photo the way you want it. Pinch or double-tap to zoom in or out. Drag the photo up, down, or sideways.
- Click Set Photo.
Using Contact Information
You can do a lot more than make a call from the Info screen. For example, with a single tap, create a new email message addressed to your contact, visit their website, or locate their home or business in Maps.
- Tap contacts and choose a contact. Then tap an item.
Adding Entries to Your Favorites List for Quick Access
- Add a contact's number to your favorites list
Tap Contacts and choose a contact. Then tap "Add to Favorites" and choose the number you want to add.
- Add a recent caller's number to your favorites list
Tap Recents nd tap the More Information button next to a caller, then "Add Favorites."
| To |
Do this |
| Call a contact from your favorites list |
Tap Favorites and choose a contact. |
| Delete a contact from your favorites list |
Tap Favorites and tap Edit. Then the Delete button next to a contact or number Remove. |
| Reorder your favorites list |
Tap Favorites and tap Edit. Then drag the Position button next to a contact new place in list. |
Seeing Your Own Phone Number
In some regions, iPhone displays your phone number at the top of the Contacts screen.
- Tap Contacts and scroll to the top of the list.
Ringtones
iPhone comes with a number of ringtones that you can use for incoming calls, Clock alarms, and the Clock timer. You can also create ringtones in iTunes using songs purchased from the iTunes Store.(charges may apply. Not all songs in iTune Store can be used to create ringtones.) Use Ringtones pane select thepurchased from the iTunes Store. See "Setting Up Syncing" on page 8.
A dedicated switch on the side of iPhone lets you quickly turn ringing on or off.
You can also set iPhone to vibrate or not.
Setting Ringtones
In addition to the default ringtone, you can assign individual ringtones to people in your contacts so that you can tell when a particular person calls.
- Set the default ringtone
From the Home screen choose Settings > Sounds > Ringtone, then choose a ringtone.
- Assign a ringtone to a contact
From Phone, tap Contacts and choose a contact. Tap Ringtone and choose a ringtone. When that person calls, you hear that ringtone.
Setting the Ring Mode
You can switch between ring and silent mode. You can set iPhone to vibrate in either mode or both.
Note: Alarms that you've set using the Clock application still sound even when you set the Ring/Silent switch to silent.
- Switch between ring mode and silent mode
Flip the Ring/Silent switch on the side of iPhone.
You can tell by feel if iPhone is set to ring or be silent. The Ring/Silent switch is aligned with the volume buttons when it is set to ring. In silent mode, the button is offset.
Setting iPhone to Vibrate
You can have iPhone vibrate when you receive a call. Separate controls let you set iPhone to vibrate in ring mode, silent mode, or both.
- Set whether iPhone vibrates
From the Home screen choose Settings > Sounds. To set whether iPhone vibrates in silent mode, turn Vibrate under Silent
on or off. To set whether iPhone vibrates in
ring mode, turn Vibrate under Ring on or off.
For more information about changing sound and vibrate settings, see "Settings chapter".
Using iPhone with a Bluetooth Headset or Car Kit
You can talk on iPhone hands-free using the optional iPhone Bluetooth Headset.
You can also use iPhone with other Bluetooth headsets. If your car has a Bluetooth car kit, you can talk in your car hands-free without using a headset.
WARNING: For important information about avoiding hearing loss and about driving safely, see the Important Product Information Guide at www.apple.com/support/ manuals/iphone.
Using the iPhone Bluetooth Headset
The iPhone Bluetooth Headset, available separately, is unlike any other Bluetooth headset you've used before. It features autopairing and simple operation. You can pair iPhone with the headset simply by placing iPhone and the headset in the iPhone Dual Dock, which comes with the headset. Pairing sets iPhone to work with only one headset, preventing connections with other headsets.
Connect the iPhone Bluetooth Headset with iPhone
Before you can answer or make calls with the headset, the headset must be wirelessly connected to iPhone.
- Press the button on the headset.
When the headset is connected, the blue or white Bluetooth icon appears in the iPhone status bar at the top of the screen (the color of the icon depends on the color of the current status bar). An icon showing the headset battery status also appears in the status bar.
Make or answer a call
- Place the headset in either ear with the microphone pointed towards your mouth.
- Make a call on iPhone, or press the button on top of the headset to answer an incoming call.
- When you finish, press the button to end the call.
Adjust the volume
- Use the volume buttons on the side of iPhone
Using a Third-Party Headset or Car Kit
Other Bluetooth headsets and car kits may be used with iPhone as well. You must first pair a Bluetooth device with iPhone before you can use it for your phone calls
Pairing a Bluetooth Headset or Car Kit
Pairing sets iPhone to work with only one headset. This prevents iPhone from sending your calls to some other headset.
Pair iPhone with a Bluetooth headset or car kit
- Follow the instructions that came with the headset or car kit to make it discoverable or to set it to search for other Bluetooth devices. This may involve entering a passkey or PIN number.
- From the Home screen, choose Settings > General > Bluetooth and turn Bluetooth on. iPhone searches for nearby Bluetooth devices.
- Choose the headset or device on iPhone and enter a passkey or PIN number. The instructions that came with the headset or car kit should tell you how to get the passkey.
Routing Calls Through a Bluetooth Headset, Car Kit, or iPhone
After you've paired a Bluetooth device to work with iPhone, you must make a
connection to have iPhone use the device for your calls.
When iPhone is connected to a Bluetooth device, all outgoing calls are routed through the device by default. Incoming calls are routed through the device if you answer using the device, and through iPhone if you answer using iPhone. In some cases, your contacts list transfers to the car kit and you can start a call by looking up a contact on the car kit's display.
iPhone can be connected with only one Bluetooth device at a time.
Route calls through a Bluetooth headset or car kit
- Make a connection between iPhone and the headset or car kit.
To connect with a third-party Bluetooth headset, see the documentation that came
with the headset.
Once you have paired iPhone with a Bluetooth car kit, iPhone connects to the car kit automatically when you start the car (if you have iPhone with you and Bluetooth is turned on).
Bluetooth Status
You can see whether Bluetooth is on or off, and whether a Bluetooth device is connected to iPhone, by looking at the Bluetooth icon ? in the iPhone status bar at the top of the screen:
- Blue or white Bluetooth icon: is on and a device connected to iPhone.
- Gray Bluetooth icon: is on but no device connected. If you've paired a with iPhone, it may be out of range or turned off.
- No Bluetooth icon in status bar: Bluetooth is turned off.
Routing Calls Back through iPhone
There are a few ways to stop using a headset or car kit and go back to hearing calls
through iPhone.
Route calls through iPhone
- Answer a call by tapping the iPhone touchscreen.
- During a call, tap Audio on iPhone. Choose iPhone to hear calls through iPhone, choose Speaker Phone to hear calls through the speakerphone, or choose a connected Bluetooth device.
- Turn off Bluetooth. From the Home screen choose Settings > General > Bluetooth and drag the switch to Off.
- Turn off the headset or car kit, or move out of range. You must be within about 30 feet of a Bluetooth device for it to be connected to iPhone.
To turn off the iPhone Bluetooth Headset, press and hold the button until you hear the falling tones.
Unpairing a Device from iPhone
If you've paired iPhone with a device and want to use another device instead, you must unpair the first device.
Unpair a device from iPhone
- From the Home screen choose Settings > General > Bluetooth. If Bluetooth isn't on, turn it on.
- Choose a device and tap Unpair.
Until you pair the device with iPhone again, iPhone doesn't route calls through it.
Turning Bluetooth on iPhone On or Off
- From the Home screen choose Settings > General > Bluetooth, then turn Bluetooth on or off.
Calling to and from Other Countries
iPhone is a quad-band GSM phone. It supports the most common frequencies in the U.S., Europe, and Asia (850, 900, 1800, and 1900 MHz), ensuring broad international coverage.
International Calls
Your carrier's calling plans allow you to make international calls from your home country. International long-distance rates may apply when you make a call to another country.
For information about making international calls, including rates and other charges
that may apply, contact your carrier or go to your carrier's website.
International Roaming
You can use iPhone to make calls in many countries around the world. You must first enable your carrier's service plan for international roaming. So that you can still make calls by tapping entries in contacts or favorites, you can set iPhone to add your country prefix automatically to phone numbers when you're calling from another country. When you're traveling outside your carrier's network, you may be able to choose among different carriers in the area where you're traveling.
Note: Roaming charges may apply. To avoid roaming charges, make sure Data Roaming is turned off.
For information about making international calls, including rates and other charges that may apply, contact your carrier or go to your carrier's website.
Make a call from outside your home country
- Contact your carrier to enable your iPhone account for international roaming.
Set iPhone to add the correct prefix when dialing from another country
- From the Home screen choose Settings > Phone, then turn International Assist on or off.
By default, International Assist is on. (Not available in all areas.)off.
Set the carrier network to use
- In Settings, tap Carrier, then select the carrier network you prefer. You can only make calls on carriers that have roaming agreements with your iPhone service provider. Any roaming charges may be billed from the selected network. See "Carrier" on "Settings chapter" for more information.
Turn Data Roaming on or off
You can avoid roaming charges when you're traveling outside your carrier's network by leaving Data Roaming turned off (Data Roaming is turned off by default).
To enable email, web browsing, and other data services whenever possible, turn Data
Roaming on.
- In Settings, choose General > Network and turn Data Roaming on.
Roaming charges may be incurred.
Phone Settings
From the Home screen choose Settings > Phone to adjust Phone settings.
See "Settings chapter".
See Also
iPhonity.com - news about iPhone from all over the world
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