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BlackBerry Storm Smartphone

Notifications

Notification basics

Sound profiles define how your BlackBerry device notifies you of calendar and task reminders, and incoming messages, calls, and browser content. Your device has seven preloaded sound profiles: Loud, Medium, Silent, Vibrate Only, Normal, Phone Calls Only, and All Alerts Off.

You can create custom sound profiles so you can set different notification options for different items, set ring tones, or set the volume for notification. If you set notification volume to Escalating, the notification volume gradually increases.

You can also assign ring tones and notifications to specific contacts in your contact list so that phone calls and messages from the contact are unique.

Change your ring tone

1. In the sounds application, click Set Ring Tones/Alerts.
2. Click the application or item that you want to change.
3. Perform one of the following actions:
   • To use a preloaded ring tone, in the Ringtone field, click a ring tone.
   • To use a ring tone that you downloaded, in the Ringtone field, click Browse. Navigate to a folder that contains ring tones. Click a ring tone.
4. Press the Menu key.
5. Click Save.

In the sounds application, click a sound profile.

Change a sound profile

1. In the sounds application, perform one of the following actions:
   • To change the Normal sound profile, click Set Ring Tones/Alerts.
   • To change a custom sound profile, click Custom Profiles. Click a profile.
2. Click the application or item that you want to change.
3. Change the notification information.
4. Press the Menu key.
5. Click Save.

In the sounds application, perform one of the following actions:

• To receive LED notification only, click Silent.
• To receive vibrate notification only, click Vibrate Only.
• To turn off all notification, including ring tones and notifications for specific contacts and LED notification, click All Alerts Off.

1. In the sounds application, click Custom Profiles.
2. Click Add Custom Profile.
3. Type a name for the profile.
4. Click an application or item.
5. Set the notification information.
6. Press the Menu key.
7. Click Save.

You can only delete custom sound profiles.

1. In the sounds application, click Custom Profiles.
2. Highlight a profile.
3. Press the Menu key.
4. Click Delete.

You can receive different notifications for incoming messages and calls from specific contacts or groups of contacts. Call and message notifications for your contacts are received even if you switch your sound profile to Silent or Vibrate Only.

1. In the sounds application, click Set Contact Alerts.
2. Click Add Contact Alert.
3. Press the Menu key.
4. Click Add Name.
5. Click a contact.
6. To add additional contacts, repeat steps 3 to 5.
7. Click the application or item that you want to change.
8. Change the notification information.
9. Press the Menu key.
10. Click Save.

Depending on your wireless service plan, this feature might not be supported.

1. In the media application, click Ring Tones.
2. Click All Ring Tones.
3. Press the Menu key.
4. Click Download Ring Tones.

The LED light on the top of your BlackBerry device flashes different colors to indicate different statuses.

Green:
You are in a wireless coverage area.

Blue:
Your device is connected to a Bluetooth enabled device.

Red:
A new message has arrived and your selected sound profile is set to notify you using the LED.
If you are using your device with a smart card, your device is accessing data on the smart card.

Amber:
The battery power level for your device is low.

Turn off Bluetooth connection notification

1. In the device options, click Bluetooth.
2. Press the Menu key.
3. Click Options.
4. Change the LED Connection Indicator field to Off.
5. Press the Menu key.
6. Click Save.

Turn on wireless coverage notification

1. In the device options, click Screen/Keyboard.
2. Set the LED Coverage Indicator field to On.
3. Press the Menu key.
4. Click Save.

Notifications troubleshooting

For calls, the number of times that the BlackBerry device vibrates is not determined by the number of vibrations that you set in your sound profile. The device vibrates until the caller or the wireless network ends the connection.

I am not receiving notification for incoming calls or messages

Try performing the following actions:

• In the sounds application, verify that the All Alerts Off sound profile is not selected.
• If you have assigned a ring tone or notification to a specific contact, in the notification, verify that the Volume field is not set to Silent.