| |
BlackBerry Storm Smartphone
Applications
Switch applications
- In any application, press the Menu key.
- Click Switch Application.
- Perform one of the following actions:
- If the application that you want to switch to appears, click the application.
- If the application that you want to switch to does not appear, click Home Screen.
Add, update, or downgrade an application using the application center
You can use the application center to add, update, or downgrade a select number of applications that are hosted by your wireless service
provider.
- In the application center, click an application.
- Click Install.
- Click Download.
Add an application
- On a web page, highlight a link for an application.
- Press the Menu key.
- Click Download.
- Click OK.
View properties for an application
- In the device options, click Advanced Options.
- Click Applications.
- Click an application.
Delete a third-party application
If your device is associated with an email account that uses a BlackBerry Enterprise Server, you might not be able to delete some third-
party applications. For more information, contact your administrator.
- On the Home screen, highlight a third-party application.
- Press the Menu key.
- Click Delete.
Receive a device password prompt before you add an application
To perform this task, you must have set a BlackBerry device password.
- In the device options, click Password.
- Change the Prompt on application install field to Yes.
- Press the Menu key.
- Click Save.
View the size of an application database
- In the device options, click Status.
- Press the Menu key.
- Click Database Sizes.
Check for application updates
You can use the application center to check for updates for a select number of applications that are hosted by your wireless service provider.
In the application center, perform one of the following actions:
- To check for application updates manually, click Refresh.
- To check for application updates automatically, press the Menu key. Click Auto Refresh List.
About upgrading the BlackBerry Device Software
You can upgrade the BlackBerry Device Software over the wireless network, or if you have installed the BlackBerry Desktop Software
on your computer, you can upgrade the BlackBerry Device Software using the application loader tool of the BlackBerry Desktop
Manager. For more information about upgrading using the BlackBerry Desktop Manager, see the BlackBerry Desktop Software Online
Help.
When a BlackBerry Device Software upgrade is available for you to download over the wireless network, a Wireless Upgrade icon appears
on the Home screen. The available upgrade might be a complete software upgrade or a software update only. If the available upgrade is
a complete software upgrade, your BlackBerry device data is backed up and restored over the wireless network during the installation
process.
The duration of the upgrade process can range from 15 minutes to 2 hours, depending on the type of upgrade, the amount of device data,
and the number of applications on your device. You can use your device when you download the software, but you cannot use your device
or make emergency calls when you install the software.
For more information, contact your wireless service provider or administrator.
Prerequisites: Upgrading the BlackBerry Device Software over the wireless network
- Your BlackBerry device must be connected to the wireless network.
- The battery power level must be 50 percent or higher.
- If you have installed the BlackBerry Desktop Software on your computer, your device must not be connected to your computer.
Upgrade the BlackBerry Device Software
You can use your BlackBerry device when you download BlackBerry Device Software but not when you install the software.
If content protection is turned on, you might need to type your password at various times during the installation process.
- On the Home screen, click the Wireless Upgrade icon.
- Complete the instructions on the screen.
Note: During the installation process, your device might reset multiple times.
Return to the previous version of the BlackBerry Device Software
You can only return to the previous version of the BlackBerry Device Software within 30 days of upgrading the software.
- In the device options, click Advanced Options.
- Click Wireless Upgrade.
- Click Previous upgrade succeeded.
- Click Downgrade.
Delete the previous version of the BlackBerry Device Software
If you upgrade your BlackBerry Device Software, your BlackBerry device deletes the previous version of the software after 30 days. To
increase the amount of application memory on your device, you can remove the previous version manually.
- In the device options, click Advanced Options.
- Click Wireless Upgrade.
- Click Previous upgrade succeeded.
- Press the Menu key.
- Click Delete Downgrade Data.
Application troubleshooting
I cannot add, update, or downgrade an application
Try performing the following actions:
- Verify that your BlackBerry device is connected to the wireless network.
- Verify that your device has enough memory to add or update the application.
My device does not have enough available memory to upgrade the BlackBerry Device Software
Delete display languages or third-party applications that you do not use.
A third-party application is not working as expected
If you are trying to use a third-party application that was not designed for BlackBerry devices with a touch screen, you can turn on
compatibility mode to allow the application to work on your device. When you use an application in compatibility mode, you must use your
device in portrait view. If an application requires a keyboard, the SureType keyboard appears.
To turn on compatibility mode for a third-party application, try performing one of the following actions:
- On the Home screen or in an application list, highlight the application. Press the Menu key. Click Compatibility Mode.
- In the device options, click Advanced Options. Click Applications. Highlight the application. Press the Menu key. Click Compatibility
Mode.
To turn off compatibility mode, repeat the steps that you performed to turn on compatibility mode.
| |