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BlackBerry Storm Smartphone

Wireless network coverage

Find information about wireless coverage indicators

Your BlackBerry device uses various indicators to indicate the current wireless coverage level. For more information about wireless coverage indicators, see the printed documentation that came with your device.

Turn off a wireless connection

You should turn off wireless connections in certain places, such as on an airplane or in a hospital. For more information, see the safety and product information booklet for your BlackBerry device.

  1. On the Home screen or in the application list, click Manage Connections.
  2. Perform one of the following actions:
    • To turn off a wireless connection, clear the check box beside the connection type.
    • To turn off all wireless connections, click Turn All Connections Off.
To turn on a wireless connection again, select the check box beside the connection type or click Restore Connections.

Network connection indicators

Mobile network

Green:
Your BlackBerry device is connected to the wireless network.

Yellow:
Your connection to the wireless network is turned on, but your device is not connected to the network or you are in a wireless coverage area in which you can only call emergency numbers.

Red:
Your connection to the wireless network is turned off.

Bluetooth

Green:
Your device is connected to another Bluetooth enabled device.

Yellow:
Bluetooth technology is turned on, but your device is not connected to another Bluetooth enabled device.

Red:
Bluetooth technology is turned off.

Turn on wireless coverage notification

  1. In the device options, click Screen/Keyboard.
  2. Set the LED Coverage Indicator field to On.
  3. Press the Menu key.
  4. Click Save.
When your BlackBerry device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification again, set the LED Coverage Indicator field to Off.

About the preferred wireless network list

Your wireless service provider might have agreements with other wireless service providers that permit you to use their services when you are traveling. You can use the preferred wireless network list to control the order in which your BlackBerry device uses these other wireless networks.

Your device tries to connect to a wireless network based on the order in which the wireless networks appear in your preferred wireless network list. When you travel, your device scans for the wireless networks on this list first. If no wireless network on the list is available, your device is designed to connect to another available wireless network automatically.

Note: Extra fees usually apply when you roam. For more information about roaming fees, contact your wireless service provider.

Add a wireless network to the preferred wireless network list

To perform this task, your BlackBerry device must be connected to a GSM or UMTS network. Depending on your wireless service plan, this feature might not be supported.

  1. In the device options, click Mobile Network.
  2. Press the Menu key.
  3. Click My Preferred Network List.
  4. Press the Menu key.
  5. Click Add Network.
  6. Perform one of the following actions:
    • To scan for a wireless network to add, click Select From Available Networks. Click a wireless network. Click Select Network.
    • To scan for a wireless network that is already known to your device, click Select From Known Networks. Click a wireless network. Click Select Network.
    • To add a wireless network, click Manual Entry. Set the priority for the wireless network. Type the MCC and MNC.
  7. Press the Menu key.
  8. Click Save.
Change the order of preferred wireless networks

To perform this task, your BlackBerry device must be connected to a GSM or UMTS network.
Depending on your wireless service plan, this feature might not be supported.

  1. In the device options, click Mobile Network.
  2. Press the Menu key.
  3. Click My Preferred Network List.
  4. Highlight a wireless network.
  5. Press the Menu key.
  6. Click Move.
  7. Click the new location.
  8. Press the Menu key.
  9. Click Save.
Delete a wireless network from the preferred wireless network list

To perform this task, your BlackBerry device must be connected to a GSM or UMTS network.
Depending on your wireless service plan, this feature might not be supported.

  1. In the device options, click Mobile Network.
  2. Press the Menu key.
  3. Click My Preferred Network List.
  4. Highlight a wireless network.
  5. Press the Menu key.
  6. Click Delete.
  7. Press the Menu key.
  8. Click Save.
Turn off data service

Depending on your wireless service plan, you might be able to turn off data service (email, PIN and MMS messages, and browser service) on your BlackBerry device so that only phone and SMS text messaging services are available. For more information, contact your wireless service provider.

  1. In the device options, click Mobile Network.
  2. Perform one of the following actions:
    • To turn off data service, change the Data Services field to Off.
    • To turn off data service when roaming, change the Data Services field to Off When Roaming.
  3. Press the Menu key.
  4. Click Save.
About roaming

In most cases, your BlackBerry device automatically connects to an appropriate wireless network when you travel outside your wireless service provider's wireless coverage area.

An indicator appears on your device to let you know that you are roaming outside of your wireless service provider's wireless coverage area. You might also have to provide login information before you can access the wireless network. For more information about roaming, contact your wireless service provider.

Switch wireless networks manually

To perform this task, your wireless service plan must include this service and your BlackBerry device must be connected to a GSM or UMTS network.

Your device is designed to switch to an appropriate wireless network automatically when you travel.

  1. In the device options, click Mobile Network.
  2. Change the Network Selection Mode field to Manual.
  3. Click Scan for Available Networks.
  4. Click a wireless network.
  5. Click Select Network.
  6. Press the Menu key.
  7. Click Save.
To connect to your wireless service provider's wireless network again, change the Network Selection Mode field to Automatic.

About global roaming mode

If your BlackBerry device normally connects to a CDMA network, your device is designed to connect to an appropriate CDMA, GSM, or UMTS network automatically when you turn on global roaming mode and travel.

Your wireless service provider must provide you with a SIM card that is set up for global roaming services before you can connect to a GSM or UMTS network. When you insert the SIM card, your device switches to global roaming mode automatically. When you remove the SIM card, your device scans for CDMA networks only. Your phone number does not change when your device switches to global roaming mode.

For more information about global roaming and roaming fees, contact your wireless service provider.

Connect to a GSM or UMTS network

Insert a SIM card into your BlackBerry device. For more information about inserting a SIM card, see the printed documentation that came with your device.

To scan for CDMA networks again, in the device options, on the Mobile Network screen, set the Network Technology field to 1XEV.

Set the wireless networks to use with global roaming mode

  1. In the device options, click Mobile Network.
  2. Perform one of the following actions:
    • To connect to CDMA networks only, set the Network Technology field to 1XEV.
    • To connect to either a GSM or CDMA network, set the Network Technology field to Global.
    • To connect to GSM networks only, set the Network Technology field to GSM/UMTS. Set the Network Mode field.
  3. Press the Menu key.
  4. Click Save.
Verify the status of network connections and services
  1. On the Home screen or in the application list, click Manage Connections.
  2. Click Services Status.

Wireless network coverage troubleshooting

I cannot connect to a wireless network

Try performing the following actions:

  • Verify that you have turned on the connection to the wireless network.
I cannot connect to a GSM or UMTS network

Try performing the following actions:

  • Verify that your SIM card is inserted in your BlackBerry device correctly.
  • Verify that you are in a GSM or UMTS network area that is supported by your wireless service plan.
  • Verify that the network that you want to connect to appears in your preferred wireless network list.
  • In the device options, on the Mobile Network screen, verify that the Network Technology field is not set to 1XEV.
  • In the device options, on the Mobile Network screen, if the Network Technology field is set to GSM/UMTS, verify that the Network Mode field is set to 3G & 2G.
 
   
  Compiled by Free Tech Secrets ;), 2008 greatis just4fun network