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BlackBerry Storm Smartphone
Attachments
Attachment basics
About attachments
You can view several attachment types on your BlackBerry device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif, and .wmf files, and play .wav and .mp3 files.
If you save an email message that contains an attachment that you have previewed, the email message and the attachment are stored in
the device memory until you delete the email message.
You can download attachments and store them in the device memory. You can also store attachments on a media card. If you delete an
email message that contains an attachment you have downloaded, the attachment is stored in the device memory or on the media card
until you delete it from your device.
To change attachments that you download, you can use third-party editing applications (such as Word to Go™, Slideshow to Go and
Sheet to Go) that are designed for use on BlackBerry devices.
Open an attachment
To perform this task, your BlackBerry device must be associated with an email account that uses the BlackBerry Internet Service or a
BlackBerry Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
- In a message, press the Menu key.
- If necessary, click Retrieve Attachment Information.
- Click Open Attachment.
- If necessary, on the Attachments screen, click an attachment.
- If necessary, in the dialog box, click an option.
Download an attachment
To perform this task, your BlackBerry device must be associated with an email account that uses the BlackBerry Internet Service or a
BlackBerry Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
- With the cursor in the body of the message, press the Menu key.
- Click Download Attachment.
- Click Download.
- Highlight the folder that you want to save the attachment in.
- Press the Menu key.
- Click Select Folder.
Stop downloading an attachment
- In a message, highlight an attachment that you are downloading.
- Press the Menu key.
- Click Cancel Download.
Open a link in an attachment
Some attachments might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments.
- In an attachment, click a link.
- Press the Menu key.
- Click one of the following menu items:
To return to the attachment, press the Escape key.
View properties for an attachment
You can view the size, author, publication date, and other attachment properties for an attachment.
- In an attachment, press the Menu key.
- Click Retrieve Info or View Info.
Set font options for an attachment
- In an attachment, press the Menu key.
- Click Options.
- Set the font fields.
- Press the Menu key.
- Click Save.
Search for text in a message, in an attachment, or on a web page
To search for text in a presentation attachment, you must view the presentation in text view or in text and slide view.
- In a message, in an attachment, or on a web page, press the Menu key.
- Click Find.
- Type the text.
- Press the Enter key.
To search for the next instance of the text, press the Menu key. Click Find Next.
Document attachments
Open a password-protected .pdf file attachment
To perform this task, your BlackBerry device must be associated with an email account that uses the BlackBerry Internet Service or a
BlackBerry Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
- When the "Password protected document" message appears, press the Escape key.
- Click Password.
- Type the password.
- Press the Enter key.
- Click Retrieve.
- Click Yes.
View tracked changes in a document
- In a document, press the Menu key.
- Click Show Changes.
To hide tracked changes, press the Menu key. Click Hide Changes.
View the table of contents in a document
Depending on the document type, you might not be able to view the table of contents.
- In a document, press the Menu key.
- Click Table of Contents.
To move to a specific heading, click a heading. Click View.
Spreadsheet attachments
Move to a specific cell
- In a spreadsheet, press the Menu key.
- Click Go to Cell.
- Type the cell co-ordinates.
- Press the Enter key.
View the content of a cell
In a spreadsheet, click a spreadsheet cell.
View a list of worksheets
- In a spreadsheet, press the Menu key.
- Click Table of Contents.
To move to a specific worksheet, click a worksheet. Click View.
Switch worksheets
- In a spreadsheet, press the Menu key.
- Click Next Sheet or Prev Sheet.
Change the size of a column
In a spreadsheet, perform one of the following actions:
- To change the size of a column, click the column label. Click a size.
- To view all the text in a column, click the column label. Click Fit.
- To change the size of all the columns in the spreadsheet, click the unmarked column label in the upper-left corner of the
spreadsheet. Click a size.
- To change the column size for all spreadsheets, press the Menu key. Click Options. Set the Column Width field. Press the
Menu key. Click Save.
Set display options for a spreadsheet
- In a spreadsheet, press the Menu key.
- Click Options.
- Perform any of the following actions:
- To view the gridlines in the spreadsheet, set the Show Gridlines field to Yes.
- To label spreadsheet rows with numbers and columns with letters, set the Display Labels field to Yes.
- Press the Menu key.
- Click Save.
Media attachments
View a list of pages in a multi-page .tif file attachment
You can view a list of pages in a multi-page .tif file attachment, such as a scanned fax document saved as a .tif file.
- In a multi-page .tif file attachment, press the Menu key.
- Click Table of Contents.
To move to a specific page, click a page.
Switch pages in a multi-page .tif file attachment
- In a multi-page .tif file attachment, press the Menu key.
- Click Next Page or Prev Page.
Presentation attachments
Switch presentation views
- In a presentation, press the Menu key.
- Perform one of the following actions:
- To view text only, click View Text.
- To view text and slides, click View Both.
To view the presentation in its original format, click View Slides.
Switch slides
- In a presentation, press the Menu key.
- Click Next Slide or Prev Slide.
Rotate a slide
- When viewing a slide in slide view, press the Menu key.
- Click Rotate.
Zoom in to or out from a slide
When viewing a presentation in slide view, touch the screen twice quickly.
To zoom out, press the Escape key.
Save a slide
- When viewing a presentation in slide view, press the Menu key.
- Click Save Slide.
- Type a name for the file.
- Click Save.
vCard contact attachments
About vCard contact attachments
vCard contact attachments (.vcf files) contain information for a specific contact. When you add a vCard contact attachment to an email
message, recipients of your email message can view your contact information or add it to the contact list on their BlackBerry device.
When you open an email message that contains a vCard contact attachment, a book icon appears at the end of the message with the name
of the attached contact.
Open a vCard contact attachment
- In a message, highlight a vCard contact attachment.
- Press the Menu key.
- Click View Attachment.
Add a contact to your contact list from a vCard contact attachment
- In a vCard contact attachment, press the Menu key.
- Click Add to Contacts or Update Contact.
Attachment troubleshooting
A skipped content bar appears in a document
More attachment content is available for you to download to your BlackBerry device.
To download the content, click the skipped content bar. Click More.
A message or attachment does not appear or is truncated
Try performing the following actions:
- Wait for a short period of time. Your BlackBerry device receives long messages and attachments in sections.
- If "More available" appears at the end of the message or attachment, press the Menu key. Click More or More All.
- If you are downloading an attachment, cancel the download and wait for a short period of time. Try downloading the attachment
again.
A question mark appears on a slide
A question mark appears on a slide if your BlackBerry device has not downloaded the slide.
To download the slide, highlight the slide. Press the Menu key. Click Retrieve.
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