Table of Content

Shortcuts
Phone
Messages
Attachments
Camera and video camera
Media
Browser
Date, time, and alarm
Personal organizer
Notifications
Typing
Language
Display and keyboard
Search
Synchronization
Bluetooth technology
GPS technology
Maps
BlackBerry Messenger
Applications
Wireless network coverage
Power, battery, and memory
SIM card
Security
BrickBreaker
Word Mole game

BlackBerry Storm Smartphone

Personal organizer

Contacts

Add a contact

1. In the contact list, click Add Contact.
2. Type the contact information.
3. Press the BB key.
4. Click Save.

1. In a message, a call log, or on a web page, highlight a contact.
2. Press the Menu key.
3. Click Add to Contacts.
4. Type the contact information.
5. Press the Menu key.
6. Click Save.

If you change the name of a custom contact list field, it changes for all contacts.

1. When adding or changing a contact, highlight the User1, User2, User3, or User4 field.
2. Press the Menu key.
3. Click Change Field Name.
4. Type a name for the custom contact list field.
5. Press the Enter key.

About pauses and waits

Use a pause or a wait to separate additional numbers, for example a password or extension, from a main phone number. After dialing the main phone number, your BlackBerry device either pauses before dialing the additional numbers (pause) or prompts you to type them (wait).

Add a pause or a wait to a phone number

1. After typing the main part of a phone number in a phone number field, press the Menu key.
2. Click Add Pause or Add Wait.
3. Type the additional numbers.
4. Press the Menu key.
5. Click Save.

In the contact list, click a contact.

Change a contact

1. In the contact list, highlight a contact.
2. Press the Menu key.
3. Click Edit.
4. Change the contact information.
5. Press the Menu key.
6. Click Save.

1. In the contact list, highlight a contact.
2. Press the Menu key.
3. Click Delete.

To perform this task, your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator.

1. In the contact list, press the Menu key.
2. Click Lookup.
3. Type part or all of a contact name.
4. Press the Enter key.

1. In the contact lookup results, highlight a contact.
2. Press the Menu key.
3. Perform one of the following actions:
   • To add a contact to your contact list, click Add to Contacts.
   • To add all the contacts, click Add All to Contacts.
   • To view information for a contact, click View.
   • To delete a contact from the contact lookup results, click Delete.
   • To delete the contact lookup results, click Delete Lookup.
   • To start a new contact lookup, click Lookup.

Customizing contacts

1. In the contact list, highlight a contact.
2. Press the Menu key.
3. Click Edit.
4. In the Custom Ring Tones/Alerts section, perform one of the following actions:
   • To assign a ring tone to phone calls that you receive from the contact, click Phone.
   • To assign a ring tone to messages that you receive from the contact, click Messages.
5. Set the ring tone information.
6. Press the Menu key.
7. Click Save.

1. In the contact list, highlight a contact.
2. Press the Menu key.
3. Click Add Picture.
4. Highlight a picture.
5. Press the Menu key.
6. Click Select.
7. Center the picture in the box.
8. Press the Menu key.
9. Click Crop and Save.

1. In the contact list, highlight a contact.
2. Press the Menu key.
3. Click Edit.
4. Highlight the caller ID picture.
5. Press the Menu key.
6. Click Replace Picture.
7. Highlight a picture.
8. Press the Menu key.
9. Click Select.
10. Center the picture in the box.
11. Press the Menu key.
12. Click Crop and Save.

1. In the contact list, highlight a contact.
2. Press the Menu key.
3. Click Edit.
4. Highlight the caller ID picture.
5. Press the Menu key.
6. Click Delete Picture.
7. Press the Menu key.
8. Click Save.

Mailing lists

You can use mailing lists when you send email, PIN, SMS text, or MMS messages.
Mailing lists that you create on your BlackBerry device do not appear in the email application on your computer.

Create a mailing list

1. In the contact list, press the Menu key.
2. Click New Group.
3. Type a name for the mailing list.
4. Press the Menu key.
5. Click Add Member.
6. Click a contact.
7. To add another contact, repeat steps 4 to 6.
8. Press the Menu key.
9. Click Save Group.

1. In the contact list, highlight a mailing list.
2. Press the Menu key.
3. Click Edit Group.
4. Click a contact.
5. Click one of the following menu items:
   • Add Member
   • Change Member
   • Delete Member
6. Press the Menu key.
7. Click Save Group.

View a mailing list

In the contact list, click a mailing list.
To view the details for a contact in the mailing list, click a contact. Click View Member.

Delete a mailing list

1. In the contact list, highlight a mailing list.
2. Press the Menu key.
3. Click Delete Group.

Multiple contact lists

If your BlackBerry device is associated with multiple email accounts, you might have contacts from each email account on your device. For example, if your device is associated with a work email account and a personal email account, you might be able to view your work contact list and your personal contact list on your device. For more information, contact your wireless service provider.

Switch contact lists

1. In a contact list, press the Menu key.
2. Click Select Contacts.
3. Click a contact list.

1. In the device options, click Advanced Options.
2. Click Default Services.
3. Change the Contact List (SYNC) field.
4. Press the Menu key.
5. Click Save.

Sort contacts or tasks

1. In the contact list or task list, press the Menu key.
2. Click Options.
3. If necessary, click General Options.
4. Change the Sort By field.
5. Press the Menu key.
6. Click Save.

You can change how your contacts appear in all applications, including the phone, message list, contact list, and calendar.

1. In the device options, click Language.
2. Change the Name Display field.
3. Press the Menu key.
4. Click Save.

You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords.

1. In an application, press the Menu key.
2. Click Options.
3. If necessary, click General Options.
4. Change the Confirm Delete field to No.
5. Press the Menu key.
6. Click Save.

1. In the contact list, press the Menu key.
2. Click Options.
3. Click a contact list.

Contact troubleshooting

You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom contact list field on your BlackBerry device and synchronize it with the email application on your computer, because the birthday field is a date field in the email application on your computer.

Caller ID pictures are not appearing on my device

If your BlackBerry device is associated with a Microsoft Outlook 2000 email account and you add a picture for a contact in the email application on your computer, verify that the file name for the picture is ContactPicture.jpg.

Calendar

Calendar basics

You can view your appointments and meetings in one of four calendar views. Day, Week, and Month views display all your appointments and meetings for the selected time period. Agenda view displays all your scheduled appointments and meetings in a list. Agenda view also displays free time that you have between appointments.

Switch calendar views

1. In a calendar, press the Menu key.
2. Click a view.

1. In a calendar, press the Menu key.
2. Perform one of the following actions:
   • To move to a specific date, click Go To Date.
   • To move to the current date, click Today.
   • To move forward or back by a time period, click Prev or Next.

1. In a calendar, press the BB key.
2. Click New.
3. Type the appointment information.
4. If the appointment recurs, change the Recurrence field.
5. Press the BB key.
6. Click Save.

To perform this task, your BlackBerry device must be associated with an email account that uses the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.

1. In a calendar, press the Menu key.
2. Click New.
3. Type the meeting information.
4. Press the Menu key.
5. Click Invite Attendee.
6. Click a contact.
7. To add another contact to your meeting, repeat steps 4 to 6.
8. Press the Menu key.
9. Click Save.

Every:
Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task.

Relative Date:
Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month).

Schedule an alarm

1. In a calendar, press the BB key.
2. Click New Alarm.
3. Type the alarm information.
4. If the alarm recurs, change the Recurrence field.
5. Press the Menu key.
6. Click Save.

You can check spelling in messages, calendar entries, tasks, or memos that you create.

1. In a message, calendar entry, task, or memo, press the Menu key.
2. Click Check Spelling.
3. Perform any of the following actions:
   • To accept the suggested spelling, click a word in the list that appears.
   • To ignore the suggested spelling, press the Escape key.
   • To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All.
   • To add the word to the custom dictionary, press the Menu key. Click Add To Dictionary.
   • To stop checking spelling, press the Menu key. Click Cancel Spell Check.

In a calendar, click an appointment, meeting, or alarm.

Delete an appointment, meeting, or alarm

1. In a calendar, highlight an appointment, meeting, or alarm.
2. Press the Menu key.
3. Click Delete.

Meetings

To perform this task, your BlackBerry device must be associated with an email account that uses the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.

1. In a calendar, press the Menu key.
2. Click New.
3. Type the meeting information.
4. Press the Menu key.
5. Click Invite Attendee.
6. Click a contact.
7. To add another contact to your meeting, repeat steps 4 to 6.
8. Press the Menu key.
9. Click Save.

Every:
Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task.

Relative Date:
Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month).

Respond to a meeting invitation

1. In a meeting invitation, press the Menu key.
2. Click one of the following menu items:
   • Accept or Accept with Comments
   • Tentative or Tentative with Comments
   • Decline or Decline with Comments

View your calendar when responding to a meeting

1. In a meeting invitation, press the Menu key.
2. Click View Calendar.

Check availability of meeting participants

To perform this task, your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator.

You can only check availability of meeting participants in your organization.

1. In a meeting or meeting invitation, below the list of meeting participants, click View Availability.
2. Perform any of the following actions:
   • To select the next time that all meeting participants are available, click Next Available Time.
   • To view a list of the statuses that are associated with the colored bars on the screen (for example, busy or tentative), press the Menu key. Click Show Legend.

To perform this task, you must be the meeting organizer.

1. In a meeting, in the Accepted or Declined field, highlight a contact.
2. Press the Menu key.
3. Click one of the following menu items:
   • Invite Attendee
   • Change Attendee
   • Remove Attendee
4. Press the Menu key.
5. Click Save.

1. In a meeting, meeting invitation, or meeting response, press the Menu key.
2. Click Email All Attendees.

1. In a meeting, meeting invitation, or meeting response, highlight a contact.
2. Press the Menu key.
3. Click a message type or Call .

Calendar options

1. In a calendar, press the Menu key.
2. Click Options.
3. Click General Options.
4. Change the Initial View field.
5. Press the Menu key.
6. Click Save.

1. In a calendar, press the Menu key.
2. Click Options.
3. Click General Options.
4. Change the Default Reminder field.
5. Press the Menu key.
6. Click Save.

1. In a calendar, press the Menu key.
2. Click Options.
3. Click General Options.
4. Change the Start of Day and End of Day fields.
5. Press the Menu key.
6. Click Save.

1. In a calendar or task list, press the Menu key.
2. Click Options.
3. If necessary, click General Options.
4. Change the Snooze field.
5. Press the Menu key.
6. Click Save.

1. In the device options, click Advanced Options.
2. Click Default Services.
3. Change the Messaging (CMIME) field or the Calendar (CICAL) field.
4. Press the Menu key.
5. Click Save.

1. In a calendar, press the Menu key.
2. Click Options.
3. Click General Options.
4. Change the Show Tasks field to Yes.
5. Press the Menu key.
6. Click Save.

1. In a calendar, press the Menu key.
2. Click Options.
3. Click General Options.
4. Change the First Day of Week field.
5. Press the Menu key.
6. Click Save.

1. In a calendar, press the Menu key.
2. Click Options.
3. Click General Options.
4. Change the Show Free Time in Agenda View field to No.
5. Press the Menu key.
6. Click Save.

1. In a calendar, press the Menu key.
2. Click Options.
3. Click General Options.
4. Change the Show End Time in Agenda View field to No.
5. Press the Menu key.
6. Click Save.

1. In a calendar, press the Menu key.
2. Click Options.
3. Click General Options.
4. Change the Keep Appointments field.
5. Press the Menu key.
6. Click Save.

To restore calendar entries, change the Keep Appointments field to a longer period of time. Calendar entries that you received on your device within the set period of time appear in a calendar.

Turn off the prompt that appears before you delete items

You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords.

1. In an application, press the Menu key.
2. Click Options.
3. If necessary, click General Options.
4. Change the Confirm Delete field to No.
5. Press the Menu key.
6. Click Save.

1. In a calendar, press the Menu key.
2. Click Options.
3. Click a calendar.

Multiple calendars

If your BlackBerry device is associated with multiple email accounts, you might have multiple calendars on your device. For example, if your device is associated with a work email account and a personal email account, you might be able to view your work calendar and your personal calendar on your device. If you have multiple calendars on your device, you can schedule and manage appointments and meetings in each calendar. For more information, contact your wireless service provider.

Switch calendars

1. In a calendar, press the Menu key.
2. Click Select Calendar.
3. Click a calendar.

1. In a calendar, press the Menu key.
2. Click Options.
3. Click a calendar.
4. Change the Appointment Color field.
5. Press the Menu key.
6. Click Save.

1. In a calendar, press the Menu key.
2. Click Options.
3. Click a calendar.
4. Change the Display Reminders field.
5. Press the Menu key.
6. Click Save.

1. In the device options, click Advanced Options.
2. Click Default Services.
3. Change the Calendar (CICAL) field.
4. Press the Menu key.
5. Click Save.

Calendar troubleshooting

If you use IBM Lotus Notes, you cannot schedule appointments that span multiple days.

I cannot set some fields when scheduling appointments

If you use IBM Lotus Notes, you can only change the Subject, Location, Reminder, and Notes fields and the Mark as Private check box when you change a recurring appointment or meeting.

Some characters in calendar entries do not appear correctly after synchronization

If you schedule appointments or meetings on your BlackBerry device that contain special characters or accents, your computer mighv not support these characters.
On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. For more information, see the documentation for the operating system on your computer.

Tasks

Task basics

1. In the task list, click Add Task.
2. Type the task information.
3. Set a due date for the task.
4. If the task recurs, set the Recurrence field.
5. Press the Menu key.
6. Click Save.

Every:
Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task.

Relative Date:
Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month).

Change a task

1. In the task list, highlight a task.
2. Press the Menu key.
3. Click Open.
4. Change the task information.
5. Press the Menu key.
6. Click Save.

1. In the task list, highlight a task.
2. Press the Menu key.
3. Perform one of the following actions:
   • To mark the task as complete, click Mark Completed.
   • To mark the task as deferred, in progress, or waiting, click Open. Set the Status field. Press the Menu key. Click Save.

1. In the task list, press the Menu key.
2. Click Hide Completed.

1. In the task list or memo list, highlight a task or memo.
2. Press the Menu key.
3. Click Forward As.
4. Click a message type.

You can check spelling in messages, calendar entries, tasks, or memos that you create.

1. In a message, calendar entry, task, or memo, press the Menu key.
2. Click Check Spelling.
3. Perform any of the following actions:
   • To accept the suggested spelling, click a word in the list that appears.
   • To ignore the suggested spelling, press the Escape key.
   • To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All.
   • To add the word to the custom dictionary, press the Menu key. Click Add To Dictionary.
   • To stop checking spelling, press the Menu key. Click Cancel Spell Check.

1. In the task list, highlight a task.
2. Press the Menu key.
3. Click Delete.

Sort contacts or tasks

1. In the contact list or task list, press the Menu key.
2. Click Options.
3. If necessary, click General Options.
4. Change the Sort By field.
5. Press the Menu key.
6. Click Save.

1. In a calendar or task list, press the Menu key.
2. Click Options.
3. If necessary, click General Options.
4. Change the Snooze field.
5. Press the Menu key.
6. Click Save.

1. In a calendar, press the Menu key.
2. Click Options.
3. Click General Options.
4. Change the Show Tasks field to Yes.
5. Press the Menu key.
6. Click Save.

You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords.

1. In an application, press the Menu key.
2. Click Options.
3. If necessary, click General Options.
4. Change the Confirm Delete field to No.
5. Press the Menu key.
6. Click Save.

1. In the task list or memo list, press the Menu key.
2. Click Options.

Memos

Memo basics

1. In the memo list, click Add Memo.
2. Type the memo information.
3. Press the Menu key.
4. Click Save.

1. In the memo list, highlight a memo.
2. Press the Menu key.
3. Click Edit.
4. Change the memo information.
5. Press the Menu key.
6. Click Save.

1. In the task list or memo list, highlight a task or memo.
2. Press the Menu key.
3. Click Forward As.
4. Click a message type.

You can check spelling in messages, calendar entries, tasks, or memos that you create.

1. In a message, calendar entry, task, or memo, press the Menu key.
2. Click Check Spelling.
3. Perform any of the following actions:
5. To accept the suggested spelling, click a word in the list that appears.
6. To ignore the suggested spelling, press the Escape key.
7. To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All.
8. To add the word to the custom dictionary, press the Menu key. Click Add To Dictionary.
9. To stop checking spelling, press the Menu key. Click Cancel Spell Check.

1. In the memo list, highlight a memo.
2. Press the Menu key.
3. Click Delete.

Turn off the prompt that appears before you delete items

You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords.

1. In an application, press the Menu key.
2. Click Options.
3. If necessary, click General Options.
4. Change the Confirm Delete field to No.
5. Press the Menu key.
6. Click Save.

1. In the task list or memo list, press the Menu key.
2. Click Options.

Categories

You can create categories to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories.

Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM Lotus Notes, you can apply more than one category to a task on your BlackBerry device, but only one category synchronizes with the task in Lotus Notes.

Categories are shared between the contact list, the task list, and the memo list and changes that you make in one application are made in all applications.

Create a category for contacts, tasks, or memos

1. In the contact list, task list, or memo list, press the Menu key.
2. Click Filter.
3. Press the Menu key.
4. Click New.
5. Type a name for the category.
6. Press the Enter key.

1. When creating or changing a contact, task, or memo, press the Menu key.
2. Click Categories.
3. Select the check box beside a category.
4. Press the Menu key.
5. Click Save.

1. In the contact list, task list, or memo list, press the Menu key.
2. Click Filter.
3. Select the check box next to a category.

1. When changing a contact, task, or memo, press the Menu key.
2. Click Categories.
3. Clear the check box beside the category.
4. Press the Menu key.
5. Click Save.

1. In the contact list, task list, or memo list, press the Menu key.
2. Click Filter.
3. Highlight a category.
4. Press the Menu key.
5. Click Delete.

Calculator

If you are using your BlackBerry device in landscape view, there are additional functions available for use.

If you are using your device in portrait view, to use the alternate function on a key, press the Arrow key. Press a key on the calculator.

Convert a measurement

1. In the calculator, type a number.
2. Press the Menu key.
3. Perform one of the following actions:
   • To convert the number from imperial to metric, click To Metric.
   • To convert the number from metric to imperial, click From Metric.
4. Click a conversion type.